Prevent the spread of germs with disinfecting wipes , cleaning sprays , hand soaps , hand sanitizers and PPE like masks and gloves. Keep your office on a roll with toilet paper and paper towels as well as facial tissue. And keep your workplace tidy with trash bags and cans, air purifiers, dish and laundry soap and floor cleaners. When you think paper in the office, the first thought is often copy and printer paper.
It's the most common use. But when you think a little more, you'll realize how many more uses for paper there are in any given workday. We use notebooks and notepads for taking notes to filler and graph paper to plot out graphs and models. Then there's Post-It sticky notes for reminders and messages to colleagues. For those whose office is a consumer-facing business, thermal paper for your cash registers is a true office essential. Where there's copy and printer paper, there's also ink and toner cartridges.
You can't print without both. And if you're like most offices, you can't function without printing. That's why Quill works with the top brands, including Brother ink , Canon ink , Dell ink , Epson ink , HP ink , Lexmark ink , Oki ink , Ricoh ink , Samsung ink and Xerox ink to get the highest quality ink and toner at the best possible price.
Office furniture is the foundation of any business. Chairs , including ergonomic chairs for health and comfort, are the most impactful on each workday. Office desks , workstations , and file cabinets provide the personal workspaces employees need. For collaborative spaces, you'll find tables , boards and easels , office decor and social distance barriers. Everybody needs to recharge during the workday. A cup of coffee. A quick snack. Or candy for an afternoon sugar-fix.
Whether your office has a literal breakroom or not, Quill has the supplies that make great breaks: K-Cup pods , disposable silverware and plates , food storage and breakroom appliances and kitchen supplies.
We also deliver fresh fruit and other grocery items to help you keep your employees happy and productive. As summer fades the promise of a new school year emerges.
You'll also find arts and crafts supplies , including boards and easels , as well as crafting supplies such as craft paper , markers and colored pencils. And keep your students safe with health and safety supplies. Many workplaces are welcoming back employees this summer and fall after a year-plus of remote working.
Office essentials like paper , ink , pens and notebooks will need restocking. But our new normal has created new needs. And Quill is here to help. From hand sanitizers and disinfecting wipes to air purifiers and masks , you'll find everything you need to prevent the spread of germs in your office.
That includes individually wrapped snacks for your breakroom. This item was not added because your email was removed from this shared cart. Skip to main content. Skip to footer. Become a member today. Learn More. View All Trending Products. Shop Featured Categories. Office Supplies. With business booming, the company's number of employees rose to over , providing some of the best customer service in the industry. During the entire decade of the s, Quill Corporation made a commitment to numerous mailings of its catalogue and flyers each year million pieces annually on average--since Jack Miller was well aware of the fact that keeping customers constantly aware of its deep discounts was the only way to maintain a customer base that had little loyalty to office supply companies.
At the same time, however, a new and highly innovative breed of discount office supply warehouses arrived on the scene. With 80 stores in 15 states, Office Depot soon developed a reputation as one of the most aggressive discount price firms in the industry. Other deep-discount office supply stores, such as BizMart, Office Club, and Staples, followed Office Depot's lead, and by the late s Quill Corporation's growth in certain geographical markets had ground to a complete halt.
The Miller brothers were not the kind of businessmen to lose ground without a fight, so they went on the offensive. Jack Miller directed the campaign to regain the markets Quill had lost, and began with customer service. He focused on the training of pleasant telephone operators, whom he recognized as the company's front-line sales force.
He strategically increased the number of targeted mailings to prospective customers, and introduced a new policy that guaranteed delivery of all company products within three to five days. Most importantly, Jack Miller focused on improving prices across the board. Under his direction, the company not only slashed prices for all its office supplies, but also streamlined and simplified its pricing strategy.
By Quill Corporation was able to lower its prices for all products by nearly 15 percent, thereby reducing the firm's gross margins on average to a still healthy 30 percent. As a result, despite the competition from such firms as Office Depot and Staples, Quill Corporation continued to grow and prosper. During the early and mids, Quill Corporation remained under the direction of the Miller brothers. Confident of their ability to compete with the deep-discount office supply firms, the Miller brothers decided to make a foray into the retail store market and acquired Aaron's Office Furniture Warehouse, a small operation with five stores located in the Chicago metropolitan area.
Jack Miller managed to successfully expand the operations of Office Furniture Warehouse, renamed Quill's Office Furniture, during the early years of the s, and even opened another store by the end of fiscal Another strategic expansion involved the growth of the company's product line, when in the Miller brothers decided to carry a wide range of school supplies, such as crayons, rulers, audiovisual equipment, erasers, and other items to meet the needs of primary, secondary, and vocational students.
Much of the company's growth during these years was due to the result of an extremely important case heard before the U.
Supreme Court. The state government of North Dakota had brought suit against Quill Corporation in order to force the out-of-state mail-order company to require that in-state customers pay taxes on their purchases. The litigation surrounding the case continued for a number of years and then, finally, the Supreme Court decided in favor of Quill Corporation. The majority opinion maintained that the North Dakota state government could not require the firm to collect taxes from in-state customers since Quill Corporation did not have any employees or retail stores located in the state.
Customers flocked to buy Quill's products since they did not have to pay taxes on the purchases. Consequently, the Miller brothers decided to improve and upgrade their catalogue business, while selling off the office furniture stores purchased a few years earlier. All of the brothers were growing older, with Jack Miller set to celebrate his 69th birthday during the year.
Many of the company's employees were taken by surprise, as well as industry analysts and other people working in the office supply products industry. According to Jack Miller, the three brothers had wanted to keep the operation a family business; however, there was not one member of the younger generation within the family who was willing to assume the responsibilities and duties necessary to maintain the company's success.
In addition, the Miller brothers could not find a suitable candidate from the outside that they thought could direct the firm into the future. In Staples was operating superstores throughout the United States, with a comprehensive line of office supply products ranging from copy paper to office furniture. The acquisition of Quill, which management decided to run as an operating division under the Quill name and logo, gave Staples access not only to an extremely successful direct-mail catalogue market, but also to a new and burgeoning Internet market that Quill was just starting to expand.
Quill's extensive catalogue, database marketing abilities, brand equity, and delivery operation was one of the determining factors in Staples' decision to acquire one of its traditional rivals. The executives at Staples recognized what the Miller brothers had taken years to build, and were well aware of the potential profits that could result from careful management of the firm that started, humbly, in a poultry store.
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